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Cosmic |
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| Member since: | Jan 29, 2012 | ||
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ABOUT ME |
Cosmic's FEED
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Cosmic commented on the review
"Terrible customer service".
108 days ago  All Deposits for events are non refundable, and it specifies that very clearly upon booking. What would be the point of taking deposits for weddings. When you cancel a wedding on short notice because of a break up that prevents the cater to book another event for that day. So the caterer actually loses the most. I have re-scheduled several weddings over the last 20 years because of a family illness, deaths etc. One especially when a hall was overbooked. I just transfered the deposit money to the next available date. In this case the bride to be, called and said the wedding is off and hung up. Two months later after the date that the wedding would have taken place the Mother of the to be bride
asks for the money back. First of all I did not know who she was and secondly she was not my client, her daughter was. I had never heard from the bride to be again. Thats too bad that they broke up but why should I be the bad person. I was just going by the normal procedure that caterers do. I lost the most by not being able to book another wedding in six weeks so I should be upset, but I actually feel sorry for this family.
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Cosmic commented on the review
"Don't Waste Your Money".
108 days ago I do not know who you are, but by the way this review is written you never have used Cosmic Catering. The food is spectacular and the service is outstanding. The owner, Monique Campbell is the sweetest person I have ever met. She has won more awards for her catering than anyone else and she is always friendly with everyone. I think you could possibly be another caterer in the area that is bitter with her success and you are trying to slander her. it won't work, she is very popular and always in high demand for her catering services. It is too bad that people like you have to lower themselves to think that they are purposely hurting businesses.
Dr. Denise Casey
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Cosmic commented on the review
"Overcharged - had to cancel my VISA".
108 days ago You were never charged anymore than what you paid for. We went the extra mile for your wedding. We repaired your dessert buffet by some other company that was absent. Then you called me at 1:00 a.m. to come and clean up the mess from your bartenders that did not do their job, again that is not my responsibility. But I drove 35 miles back into the City to do their clean up. Your Visa was never overcharged for anything that you were not aware of. We also packaged up all your left overs for you to take with you for your gift opening. We also cleaned up the fallen trees from an absent decorator. I think you should re-do this review and be gracious with having a hands on caterer to do the work of all the other vendors you used but were absent and lacked professionalism. I wish you the best with your marriage.
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Cosmic commented on the review
"Cosmic Catering REview".
108 days ago all Clients are aware of the 15% surcharge right at the time of booking their event. Maybe you should have read the Important Information sheet that you received at time of booking. Its too bad that you didn't mention it at the time and maybe if you were struggling with finances we could have helped you out with a payment plan. Congrats on your wedding, I know whom ever you are, because you did not put your name in the review that you would have loved the food and the service!
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Cosmic has signed up.
109 days ago |
